Cancellation & Refund Policy

At usmeetkaur.com, we aim to deliver a smooth and transparent shopping experience. This Cancellation & Refund Policy explains how order cancellations, returns, and refunds are handled on our Website.

1. Order Cancellation

You may request to cancel your order before it has been dispatched. Once the order has been shipped, it can no longer be cancelled. If your cancellation request is approved before dispatch, the refund will be processed to your original payment method in accordance with our refund timelines. Orders placed with incorrect information or suspicious activity may also be cancelled by usmeetkaur.com at our discretion, in which case the amount will be refunded.

2. Return Eligibility

Returns are accepted only under specific conditions. A product may be returned if the wrong item was delivered, if it arrives in damaged condition, or if it contains a significant printing defect that affects readability. You must notify us within the return window mentioned in your order details and provide clear photos or videos as proof. Returned items must be unused and in their original condition with all packaging intact.

3. Non-Returnable Situations

Returns will not be accepted for reasons such as change of mind, minor printing or colour variations, or incorrect orders placed by the customer. Digital products, if any, are non-refundable and non-returnable. Books with minor cosmetic imperfections or normal wear caused during transit are also not eligible for return.

4. Refund Process

Once a returned item is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original method of payment. Refunds generally take a few business days to reflect, depending on your bank or payment provider. For Cash on Delivery orders, refunds may be issued through bank transfer or UPI after verification.

5. Replacement

If your product qualifies for a return due to damage or incorrect delivery, we may offer a replacement instead of a refund, depending on stock availability. Replacements will be shipped once the returned item (if required) is received or verified.

6. Shipping Costs for Returns

If a return is approved due to an error on our part—such as delivery of a damaged or incorrect product—return shipping costs will be covered by us. In all other situations, return shipping charges may apply and will be the responsibility of the customer.

7. Contact Information

For any questions related to cancellations, returns, or refunds, please contact us at:
Address: Chandigarh | Amritsar
Phone Number: +91 99888 88335
Email Id: usmeetkaurht@gmail.com