Welcome to Usmeet Kaur. We value your trust and aim to provide a smooth and reliable shipping experience for all orders placed on our website.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of delays due to high order volume or unforeseen circumstances, we will notify you via email or phone.

2. Shipping Locations

We currently ship across:

• India (Domestic Shipping)
• International Shipping (Wherever courier partners deliver)

If your area is not serviceable by our delivery partners, we will inform you immediately.

3. Shipping Charges

• Domestic Shipping: Charges may vary based on the order value, weight, and delivery location.
• International Shipping: Charges will be calculated at checkout based on destination and weight.

Any additional customs duty or import tax for international orders must be paid by the customer.

4. Estimated Delivery Time

• Domestic Orders: 3–7 business days after dispatch.
• International Orders: 7–21 business days, depending on the destination and customs clearance.

Please note that delivery times are estimates and may vary due to courier delays or factors beyond our control.

5. Order Tracking

Once your order is shipped, you will receive:

• A tracking number
• A courier link to track your package in real time

If you face any issues with tracking, feel free to contact us.

6. Incorrect Address / Delivery Issues

Please ensure that the shipping address provided is complete and accurate.
We are not responsible for:

• Wrong address provided by the customer
• Failed delivery attempts by the courier
• Lost packages due to incorrect address

In such cases, reshipping charges may apply.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with:

• Order number
• Photos/videos of the package condition

We will assist you with a replacement or resolution.

8. Contact Information

For any questions related to shipping, you can reach us at:

Address: Chandigarh | Amritsar
Phone Number: +91 99888 88335
Email Id: usmeetkaurht@gmail.com